Clent Hills Vet Group carried out a survey of our clients during July and into August of this year. Clients attending both Branches at Hagley and Bromsgrove were asked to complete survey forms and many others completed surveys on line.
We thank all of those who took part and welcome the feedback we have received which we wish to use to continue to improve our service to you.
The overall results of the survey were very pleasing with the vast majority of those canvassed indicating that they were very satisfied with the service which they had received. There are some elements of our service which need improvement and we will strive to make those moves forward.